Aware Customer Story
Ensuring the Preservation of Institutional Knowledge with Aware
Industry
Retail, Food and Beverage
size
Enterprise
Platform
Workplace from Meta
stakeholders
IT
Use Case
Sensitive Data Protection
Without Aware, Workplace wouldn’t be nearly as valuable to our employees… maintaining that historical record is so important.
Operations Manager
An international bottling company’s local regulations required that they purge their collaboration platform’s direct message and chat data every 30 days. However, their collaboration platform lacked the ability to distinguish between chat data and data that lived in public channels. As a result, they were losing valuable historical context from public channels every month.
The company partnered with Aware to help protect this data. Aware’s ability to set granular records retention rules allowed them to specify how long they wanted to retain data from different areas of their platform. They were able to set retention rules based on channel, source and more.
Thanks to Aware, the company was able to comply with regulatory requirements but still preserve extremely important institutional knowledge that existed throughout their collaboration platform.
Reduced Expenses
Reducing data storage costs and non-compliance fines can save companies millions of dollars annually.
Improved Company Culture
Sharing and preserving institutional knowledge improves collaboration and enables faster decision-making.
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