Aware Customer Story
Proactively Reducing Fraud in Internal Collaboration Tools
Industry
Telecommunications
size
Global
Platform
Microsoft Teams
stakeholders
Risk, Legal, Digital Workplace, IT
Use Case
Sensitive Data Protection
Thanks to Aware, we were able to simultaneously simplify our investigations while addressing massive risks to our organization.
Legal Analyst
A major telecommunications company’s legal department does biannual forensic investigations into insider risk and loss of IP. They are heavy users of their internal collaboration platform and needed a way to view their collaboration data in a structured manner to uncover and report on potentially fraudulent activities from within their organization.
They leveraged Aware’s applications, including Search & Discover, to uncover a 300% increase in fraudulent activity. They also discovered unauthorized sharing of credentials and easy accessibility of proprietary information. Failure to address these risks could jeopardize their competitive advantage, and cost them valuable government and private enterprise contracts in addition to fines.
The company responded by implementing large-scale training for employees based on themes extracted from their forensic investigations. From these conversations and efforts, the company then implemented policies and rules within Signal to help proactively detect unauthorized activity in the future – everything from credential sharing to leaking proprietary information.
Improved Risk Posture
Company reports a dramatic increase in detection of potential threats with 85%+ accuracy.
Increased Efficiency
30% reduction in hourly investigation expenses.
Reduced Expenses
3.5M hard and soft dollar savings in time to identify, contain and act on organizational risks.
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